Leveringspolitik
Processing time
The time I need to prepare an order for dispatch is 1 Business Day.
Custom Orders and Resizing are 5 working + If you require something quickly please email us prior to purchase.
Estimated delivery times:
UK 1 business day
North America: 10-20 business days
Europe: 5-10 business days
I'll do my best to meet these delivery estimates, but cannot guarantee them. Actual delivery time will depend on the delivery method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Responsibility for Customs Duty and safe postal address
The BUYER is responsible for paying tax or import duties, Australia is added at checkout. Items will be listed as "Jewellery" on custom documents.
Postage to USA is by Royal Mail via USPS is tracked and signed for. It usually arrives in 10-20 days.
You can follow your items progress with the tracking number I send to you in your 'item sent' message.
Delays can occur in Customs, this will not be visible on the tracking.
Customers whose items are shipped outside of the United Kingdom should assume liability whilst in transit (unless otherwise discussed, other carriers are available).
No liability will be accepted to PO Box delivery addresses as there is no proof of delivery (use alternative address).